Delivery Policy

Startup Academy products can be downloaded directly from your account area when you have a valid and current license for the product you wish to download. For credit card or debit card online payments your license will become active immediately following the successful processing of your order. For the purchase of a license using an invoice payment, it can take a little longer for the license to become active.

You can track and manage your licenses using your account area.

Startup Academy Privacy Policy

We do not store credit card details nor do we share customer details with any third party companies.

We reserve the right to share customer contact information with others within that same company.

Startup Academy Cancellation & Refund Policy

You can cancel your license subscription purchase within 7 days of your subscription start date if you:

  • have not downloaded the related product;
  • have not installed the related product;
  • have not used the related product;
  • delete all your copies of the related product.

By downloading, installing or using Startup Academy software you will be deemed to have accepted the purchase.

Refunds will be made to the credit card, debit card or account that the payment was originally sent from. Refunds will be processed within 28 days of the cancellation request.

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